FAQ


How can I track my orders?
Tracking number will be sent to you once the item has been processed and shipped. Click here to view Shipping Policy.

How do you ship my orders?
We use standard shipping USPS. Click here to view Shipping Policy. For international shipping, you will receive a tracking number.

I received a damaged or broken item.
Please email returns@cellphone-cables.com or click here.

Can I return the product(s) if I'm not fully satisfied?
Yes, items can be returned within 30 days of receipt of delivery. Click here to view Return Policy.

What form of payments do you accept?
Visa, MasterCard, American Express, Discover, JCB, Diners Club, Shopify Pay, Apple Pay, Google Pay.

What is Customer Shipping Responsibility?
It is the responsibility of the customer to review their shipping address and information for accuracy before completing the purchase. Refunds or exchanges will not be issued on the basis of an incorrect address. If a package is shipped back to our fulfillment center due to an incorrect or undeliverable address, shipping charges will not be refunded. We will reach out to you via email for undeliverable packages.

What is your Refund Policy?
Click here to view our refund policy.

What is your Privacy Policy
Click here to view our privacy policy.

How can I tell if cellphone cables.com is secured?
Try it! – Visit our home page here. Note the URL begins with the “https” meaning this website is secured and verified. To verify our website security, visit https://www.sslshopper.com/ssl-checker.html.

How can I reach you?
We'd love to hear from you, please reach us at info@cellphone-cables.com or click here.

We at Cell Phone Cables+ believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products at the most affordable prices, and ship them to you regardless of where you are located.